The TRU System
Telco Research Corporation

A document by Janus

The Tru system is a telemanagement system which provides the user 

with complete call recording information. 
Some of the features offered by this system are;

Errr-free capture of call detail data, including event records, 

from any type of PBX with an ASCII call detail record.

On-line inquiry, monitoring, and reporting

Local and remote automatic alarms via automatic dial-out

Recording capability of up to 50,000 call records per hour

Abuse and exception reporting

Cost allocation and traffic statistics reports

Ability to use the TRU system for other microcomputer 

applications at the same time

The heart of any TRU system is an IBM Pc or Compatible which 

becomes capable of;

Capturing call detail from up to 15 PBX's simultaneously

A TRU SYSTEM CAN BE HARDWIRED TO A NEARBY PBX OR IT CAN RECEIVE 

CALL DATA FROM A REMOTE SITE USING AN ANALOG OR DIGITAL LINK.


Typical configuration:

_______               _______
|     |               |     |
|     |               |     |
| PBX |               | PBX |
|     |---| RS232 |---|     |
|     |   | cables|   |     | 
-------   |<<<>>> |   -------
          |       |
    ------|----  -|-------------- 
    |   line  |  | long distance|
    | driver  |  | modem        |
    -----|-----  ------|---------
private  |             | phone
Phone >> |             |<<company
line     |             | line
         |             |
    -----|-----  ------|--------- 
    |   line  |  | long distance|
    | driver  |  | modem        |
    -----|-----  ------|---------
         |             |               
         |  rs232      |          
         |  cables     |      
         |  <<     >>  |                       
         |             |
         ------------| |      -----------
                     | |      |         |
                     | |      |  PBX    |
                     | |      |         |
                     | |      |         |
                     | | |----|         |
                     | | |    -----------
                     | | |
                     | | |
PC       ------      | | |
W/modem>>|    |      | | |
     -------------___| | |
     |        -- |_____| |
     -------------_______|


The overall purpose of the TRU system is to control and direct 

Inter-agency telephone calls for large corporations as well as 

long distance services. The private customer owns the equipment. 

Most TRU system microcomputers have an internal modem so that 

remote access can be established and all functions available at 

the remote site. ALL Tru systems use a:

         RACAL-VADIC VA212PA modem
or
         RACAL-VADIC 1200PA modem
or
         RACAL-VADIC 2400PA Mod. 1 or 2
      or   
  Hayes Smartmodem 1200
or 
 Hayes Smartmodem 2400


This has been a VERY basic system description and introduction to 

the TRU system, courtesy of JANUS. Other TXT That might be 

available on the subject:

Remote access routines
polling to a TRU system
Polling port configurations
Pseudo trunk maintenance
Access code maintenance
Windows and databases of the TRU system
LOG.DAT
Remote access to reports
Summary of all system commands

It is also interesting to note that ALL tru system have two 

master PW's that are found on ALL tru systems and cannot be 

destroyed or changed.
